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Billing Terms & Conditions

Welcome to Lolava! By making a purchase on our website, you agree to the following Billing Terms & Conditions. Please review them carefully before placing your order.

1. Payment

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diners Club
  • Discover Card
  • PayPal

Security:

  • Your payment information is securely processed through our payment processor.
  • Lolava does not store payment information on our servers.

Right to Refuse:

  • We reserve the right to refuse any order for any reason.
  • Lolava is not responsible for errors or discrepancies in pricing or product descriptions.

2. Order Confirmation

After placing an order, you will receive an order confirmation email that includes:

  • A summary of your order (products, quantities, and total cost).
  • Shipping information.

Customer Responsibility:

  • Review your order confirmation carefully.
  • Contact us immediately at [email protected] if you notice any errors or discrepancies.

3. Shipping

We offer worldwide shipping from the USA. For more details, please refer to our Shipping Policy.

4. Refusal of Order

Lolava reserves the right to refuse any order for any reason, without prior notice.

If your order is refused:

  • You will be notified via email.
  • Your payment will be refunded.

5. Cancellation

Before Shipping:

  • You may cancel your order by contacting [email protected] with your order number and reason for cancellation.

After Shipping:

  • Cancellation is still possible, but you will be responsible for return shipping costs and any applicable restocking fees.

6. Product Availability

While we strive to keep our products in stock, availability is not guaranteed.

If a product is out of stock:

  • You will be notified via email.
  • We will provide an estimated availability date, if applicable.

7. Order Processing

  • Orders are typically processed and shipped within 2-3 business days.
  • If there are delays in processing, we will notify you via email.

8. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

9. Chargebacks

In case of a charge dispute:

  • Lolava reserves the right to dispute the chargeback.
  • We will provide evidence of your purchase and the services rendered.

10. Liability

Lolava is not responsible for:

  • Direct, indirect, incidental, or consequential damages resulting from the use of our site or products.
  • Loss of profits, data, or business.

11. Modification of Terms

  • We reserve the right to modify these Billing Terms & Conditions at any time, without prior notice.
  • Continued use of our website after modifications constitutes acceptance of the revised terms.

12. Termination

We reserve the right to terminate your access to our website or services at any time, for any reason, without notice.

13. Entire Agreement

These Billing Terms & Conditions represent the entire agreement between you and Lolava regarding your purchases and use of our website.

14. Contact Us

If you have any questions or concerns, please contact us:

Thank you for shopping with Lolava. We appreciate your trust and look forward to serving you again!